Specialists in antiaging, preventative and regenerative products and therapies

FAQ's

Who are you?

We are part of the IAS Group and we’ve been established since 1991.

Where are you based?

We are headquartered in Hong Kong, but we sometimes ship from other locations.

Where are your products sourced from?

The labels will identify the country of origin, they currently include India, the EU and the USA.

What about quality?

All products are made to pharmaceutical standards by licensed manufacturers, conforming to ISO and cGMP standards.

Why don’t you accept credit cards?

In 2014 Visa and Mastercard issued an edict stating that medicinal products cannot be purchased with credit cards IF the delivery is crossing an international border, (ie an export). This has impacted all pharmacies and explains why even massive Canadian suppliers can’t accept credit cards- if the purchase is destined to be ‘overseas.’

So how can I pay?

By Swift/ bank-to-bank and we recommend some much cheaper than your local bank transfer services on the payment page.
There is also the possibility of eChecks if your bank is American.
We can also accept cryptocurrency, and we are looking into a wallet system.
Note: Details on these methods are on the payment page, their requirements are their procedures and not ours, but all are reputable financial service providers.

How much is shipping and what should I expect?

All orders are a flat fee of $20 and typically take 10-14 days to be delivered. Your order will be confirmed by email, and your shipping will be confirmed by another email with a tracking number.

Is there a minimum order?

Yes, it is $100 which can be made up of any selection of products.

Why am I joining a private members club?

Legally this allows for some dispensations. It does mean you agree to abide by the club rules and therefore you should read and understand the full terms and conditions. That is a requirement on each and every order.

Do I need a prescription?

Under club rules you do not, however you should have one available, (if required in your country) and the details of your doctor in case it is requested on importation.

Can I see some testimonials about IAS?

Yes, this link: https://www.antiaging-systems.com/testimonials/ contains statements from verifiable medical professionals.

I have more questions.

We suggest you read the terms and conditions, or if not covered there use the online contact form.